AI Connectors

Grail can be added to supported Claude and ChatGPT workspaces so users can search assets, find transcript matches, and open the original media without leaving their AI chat.

This page covers the workspace setup flow for:

• Claude Pro, Max, Team, and Enterprise
• ChatGPT Business

Before You Start

Make sure you have:

• a Grail account. If you are part of LCBC and do not have one, request an account through the Help Hub.
• access to the Claude or ChatGPT workspace where you want to use Grail
• the Grail connector URL if your workspace asks you to add a custom connector

Before connecting, sign in to Grail at https://vault.grailmedia.app/login and choose Microsoft SSO.

Use this connector URL:

https://vault.grailmedia.app/mcp

Tip

Each user still signs in to Grail individually the first time they use the connector. Adding the connector at the workspace level makes it available to your team, but it does not sign everyone in automatically.

Claude

Claude supports custom remote MCP connectors on Free, Pro, Max, Team, and Enterprise plans. On Team and Enterprise, an owner may need to add Grail to the organization before members can connect it.

1. Open Claude connectors

   In Claude, open Customize and select Connectors. On Team or Enterprise, an owner can first add Grail from the organization’s connector settings.

2. Connect Grail

   Find Grail and click Connect. If Grail is not already listed, choose the option to add a custom connector and use the URL below.

3. Allow Grail’s search tools

   When Claude asks for permissions, choose Always Allow for fetch and search.

4. Use Grail in a chat

   In a Claude chat, select Grail from the + menu, or mention Grail in your prompt. For example: Use Grail to find the clip where the speaker mentions grace and hope.

Tip

Each Claude user connects their own Grail account the first time they use the connector. A Team or Enterprise owner adding Grail makes it available to the organization; it does not sign users in automatically.

ChatGPT Business

1. Open ChatGPT Business settings

   In ChatGPT Business, open your workspace Settings and select Apps.

2. Connect Grail

   Find Grail and choose Connect. If your workspace asks you to add a custom connector, choose that option instead.

3. Enter the connector URL if prompted

   Paste https://vault.grailmedia.app/mcp, name it Grail, and save it.

4. Allow Grail

   Select Allow when ChatGPT asks you to authorize the connection. If Grail is not available in your workspace, ask a workspace owner or admin to add or publish it first.

5. Use Grail in a chat

   In a chat, choose +, then More, and select Grail, or mention Grail in your prompt. For example: Use Grail to search transcripts for "He is risen".

Tip

Each ChatGPT Business user connects their own Grail account the first time they use the app. Workspace availability and individual sign-in are separate steps.

What Users Can Do

Once connected, users can ask Claude or ChatGPT to:

• find assets by title, file path, tag, or media type
• search transcript matches by spoken words or phrases
• open the original asset in Grail from the returned result
• fetch more detail for a specific result when they want more transcript context

Example Prompts

• Find Grail assets related to baptism.
• Search Grail transcripts for "He is risen".
• Open the first Grail result about Easter promo.
• Find the clip where the speaker mentions grace and hope.

Troubleshooting

The connector appears, but no one can use it

Confirm that the connector was added at the workspace or organization level by the correct admin role, then have the user open the connector and complete their individual Grail sign-in.

The connector cannot connect

Confirm that users can already sign in to Grail at https://vault.grailmedia.app/ in a browser.

Results are missing expected assets

Check that the user has permission to access those assets in Grail. Connector results follow each user’s Grail access.

Note

Connector availability and setup screens can change as Claude and ChatGPT update their workspace tools. If a screen looks different from the steps above, look for the same connector or custom connector settings in your workspace admin area.